Wibes are made with care in Europe and more precisely in Portugal, in a family and artisanal factory that has been working with shoes for more than 40 years by experienced craftsmen.
All our models are unisex. The sizes go from 36 to 46 (EU). The Akwaba models also exist in children’s sizes qfrom 30. Only the models N’Zassa Butterose and City Elegant are exclusively feminine.
We advise you to consult the product sheets present for each model of our brand. More generally, we advise you to pick up the upper size if you like to be comfortable (in your sneakers) or the lower size if you like to be well fitted and well held.
Yes absolutely, our canvas models are ALL certified.
We have one vegan collection at the moment: the AKWABA collection.
All our other collections use leather.
Akwaba: for this collection, we do not use any animal products, but organic cotton, recycled polyester and cotton and anti-perspirant fabrics. On the other hand, we cannot guarantee a zero use of animal products in the creation process of these models (glue for example).
Our brand and more generally our sneakers are ethical for several reasons:
All the information about our ethical commitment is detailed in the page “The Brand” directly accessible here.
For leather models – N’Zassa – Rétro :
For the canvas models – Akwaba (vegan):
For leather models – N’Zassa, Retro and City Collection :
For more information on cleaning leather sneakers go here.
For canvas models – Akwaba Collection :
For more information on cleaning canvas sneakers, please click here.
All your orders are shipped directly from our warehouse in Normandy, free of charge for you, with Colissimo in Metropolitan France and Colissimo International for your orders abroad.
*Please note that we are working in partnership with an external warehouse, we do not own it.
Delivery times vary according to the area served, customs and time of the year.
Colissimo: 72 hours, from Monday to Saturday.
Colissimo: 5 to 10 working days, from Monday to Saturday, from the shipment of your order.
Colissimo: 8 to 21 working days, from the shipment of your order. However the delivery can vary according to the time of routing incumbent on the local post office. We decline any responsibility for the lengthening of delivery times due to the carrier.
All your orders are received and processed directly through our warehouse interface.
You will be able to track your package as soon as it has been shipped. You will receive a message at each step, from order to delivery.
Don’t worry. The deliveryman of the Post Office will leave you a delivery notice indicating the nearest post office where you can go directly to pick up your order the next day with your ID. Your telephone number has also been given, and the delivery man must call you if he cannot leave the package in your mailbox.
Of course. During the different stages of ordering, you will have to fill in your billing and delivery addresses, which may be different. So, you can have your order delivered wherever you want, or make a gift to a loved one by entering their address and contact information in the delivery information space.
This can happen for different reasons. But don’t worry, every problem has its solution :
In any case, you can contact us directly at email@example.com and we will be happy to answer any questions you may have and resolve any problems you may have. We will double check with or warehouse provider to locate the package quickly.
We work with a warehouse specializing in sending parcels. Returns are generally received and processed within ten days of your shipment. This delay is due to the large number of returns and packages arriving at the warehouse every day.
As soon as your package is received, picked up and checked, we will refund you or send you a new pair.
If you have any questions please do not hesitate to write us here firstname.lastname@example.org.
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